Shipping Policy

Last Updated: January 2026

We deliver to Great Britain and Northern Ireland addresses only.

Your order must be delivered to your billing address. Orders currently will not be delivered outside the UK.

Every effort is made to meet delivery times although on rare occasions we may be unable to deliver your order within the advertised timeframe. Should this happen, we will notify you of the delay and offer a revised delivery estimate.

Delivery times may also be affected by circumstances beyond our control. If your order has not been delivered in the specified time frame, please contact our Customer Service Team who will be able to help.

Where a delivery time is quoted in days, this refers to ‘working days’ defined as Monday to Friday (excluding bank holidays).

If you decide to return your full order for a refund, any delivery charges paid will only be reimbursed if the item has been misrepresented by us or is damaged/faulty. If you have not received your refund within the specified time frame, please contact our Customer Service Team.

Contact Us

Email: info@glowbycindy.co.uk

Website: https://glowbycindy.co.uk